The terms that govern use of the Trilogy Banking website and platform by our community bank clients and their users.
Last updated: October 12, 2026
These Terms of Service ("Terms") govern access to and use of the Trilogy Banking website at trilogybanking.com (the "Website") and the Trilogy Banking platform (the "Platform"), provided by Trilogy Banking ("Trilogy Banking," "we," "us," or "our"). The Website and Platform are together referred to as the "Services."
By accessing or using the Services, you agree to these Terms. If you are using the Platform on behalf of a bank or other organization, you represent that you are authorized to accept these Terms on its behalf. If you do not agree, do not use the Services.
Bank clients typically access the Platform under a separate written subscription or services agreement with Trilogy Banking (a "Client Agreement"). If a Client Agreement is in place, its terms govern that bank's use of the Platform, and these Terms apply only to the extent they do not conflict with it. If there is a conflict, the Client Agreement controls.
The Platform is intended for use by authorized employees, directors, and agents of our bank clients. Access is granted by Trilogy Banking or by a bank's designated administrator.
You agree not to:
Each bank client retains ownership of the financial data, budgets, and other information it uploads to or enters into the Platform ("Client Data"). The bank grants Trilogy Banking a limited right to host, process, and display Client Data solely to provide, secure, and support the Platform for that bank.
We treat Client Data as confidential and do not sell it or use it for any purpose other than providing the Services. Our handling of information is described further in our Privacy Policy.
Each bank is responsible for the accuracy of the Client Data it provides and for having the rights necessary to provide that data to us.
The Services, including all software, designs, text, graphics, reports, and other content provided by Trilogy Banking (excluding Client Data), are owned by Trilogy Banking and protected by intellectual property laws. Subject to these Terms and any applicable Client Agreement, we grant authorized users a limited, non-exclusive, non-transferable right to use the Platform for the internal business purposes of their bank.
If you send us feedback or suggestions, we may use them to improve the Services without any obligation to you.
Fees, billing terms, and subscription periods for the Platform are set out in each bank's Client Agreement or order form. Use of the public Website is free of charge.
The Platform may include or reference data from third-party and public sources, such as FFIEC and FDIC financial data used for peer comparisons. We do not control these sources and do not guarantee that their data is complete, accurate, or current.
The Services provide tools for budgeting, performance analysis, and reporting. They do not provide accounting, legal, tax, investment, or regulatory advice. Each bank remains solely responsible for its financial decisions, its regulatory filings and reporting, and the review of any reports or information produced using the Services before relying on them or sharing them with its board or regulators.
We work to keep the Services available and reliable, but we do not guarantee that they will be uninterrupted or error-free. We may perform scheduled maintenance, and we will make reasonable efforts to notify bank clients in advance of planned downtime. We may update, improve, or modify features of the Services over time.
Except as expressly stated in a Client Agreement, the Services are provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the fullest extent permitted by law, and except as otherwise provided in a Client Agreement, Trilogy Banking will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, or data, arising out of or related to use of the Services. Our total liability for any claim related to the Services will not exceed the amount paid by the bank client to Trilogy Banking for the Services during the twelve (12) months before the event giving rise to the claim.
We may suspend or terminate access to the Services for any user who violates these Terms or whose use threatens the security or integrity of the Services. A bank client's subscription may be terminated as provided in its Client Agreement. Following termination, we will make Client Data available for export or delete it as described in the Client Agreement and our Privacy Policy.
These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-law rules, unless a Client Agreement provides otherwise.
We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page. Material changes affecting bank clients will be communicated directly. Continued use of the Services after changes take effect means you accept the updated Terms.
If you have questions about these Terms, please contact us at:
Trilogy Banking
Email: support@trilogybanking.com
Or visit our Contact page.